Terms & Conditions
Last updated: June 1, 2026
These Terms and Conditions (“Terms”) govern your use of the Innovaxel website at www.innovaxel.com and any services or communications initiated through it. Innovaxel is a software engineering company with offices in Lahore, Pakistan and Dubai, UAE. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
These Terms apply to general website use. Separate agreements — including master service agreements, statements of work, and NDAs — govern client engagements and take precedence over these Terms in the event of a conflict.
1. Definitions
Innovaxel / We / Us / Our
Innovaxel, its employees, contractors, officers, and affiliated entities operating from Lahore, Pakistan and Dubai, UAE.
Website
The website located at www.innovaxel.com, including all pages, subpages, tools, content, and functionality accessible through it.
User / You / Your
Any individual or entity that accesses or uses this website, submits an enquiry, or interacts with any feature of the website.
Client
A user who has entered into a separate engagement agreement with Innovaxel for the delivery of software engineering, AI, or related services.
Services
The engineering and consulting services offered by Innovaxel, including AI operations systems, digital product engineering, mobile platform development, cloud infrastructure, QA engineering, data analytics, cybersecurity, blockchain development, and embedded engineering teams.
Content
All text, graphics, images, logos, case studies, blog posts, code examples, videos, and any other material published on this website.
2. Use of the Website
You may use this website for lawful purposes only. By using this website, you confirm that:
- You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
- You will not use the website in any way that violates applicable local, national, or international laws or regulations.
- You will not attempt to gain unauthorised access to any part of the website, its servers, or any connected system.
- You will not transmit any unsolicited commercial communications, malware, viruses, or any code designed to interfere with the website.
- You will not use automated tools, scrapers, or bots to extract content from this website without our prior written consent.
- You will provide accurate and truthful information in any form submission, enquiry, or job application.
3. Enquiries & Pre-Engagement
Submitting a contact form, booking a meeting, or sending an email to Innovaxel does not create a contractual relationship or obligation to provide services. All pre-engagement communications are exploratory in nature.
No Obligation to Engage
Innovaxel reserves the right to decline any enquiry or project at its sole discretion, without being required to provide a reason.
Proposal Validity
Any written proposal or estimate issued by Innovaxel is valid for 30 days from the date of issue unless otherwise stated, and is subject to revision based on updated requirements.
Confidential Enquiries
Where you share confidential business information during initial discussions, we treat it with discretion. A formal NDA is offered at the start of every client engagement.
Meeting Bookings
Scheduling a strategy call or discovery session through our booking system is not a commitment to purchase services. Meetings are exploratory and without obligation on either side.
4. Intellectual Property — This Website
All content on this website — including but not limited to text, case studies, blog posts, graphics, logos, icons, UI designs, illustrations, and software code — is owned by or licensed to Innovaxel and is protected by applicable intellectual property laws.
Permitted use
You may view, download, and print content from this website solely for your own personal, non-commercial reference. Any other use requires our prior written consent.
Prohibited use
You may not reproduce, redistribute, republish, sell, sublicense, adapt, or create derivative works from any content on this website without written permission from Innovaxel.
Trademarks
The Innovaxel name, logo, and any product or service names displayed on this website are trademarks of Innovaxel. Nothing on this website grants you any right to use any trademark without our prior written consent.
If you wish to reference or link to our content, please contact us at contact@innovaxel.com. We generally welcome fair referencing with attribution.
5. Intellectual Property — Client Deliverables
These Terms do not govern ownership of deliverables created under client engagements. IP ownership, assignment, and licensing for all client projects are defined in the applicable engagement agreement (master service agreement and/or statement of work). Our standard position, documented in individual client contracts, is:
- Custom code, designs, and deliverables built specifically for a client are assigned to the client upon full payment, as specified in the engagement agreement.
- Pre-existing Innovaxel tools, frameworks, libraries, and proprietary methodologies remain the property of Innovaxel. Clients receive a licence to use them as part of the delivered product.
- Third-party open-source components incorporated into deliverables are governed by their respective open-source licences.
- All engagements include a signed NDA covering the confidentiality of client business information, technical specifications, and project details.
6. Blog & Insights Content
The articles, engineering guides, and technical content published in our Insights section are provided for general informational and educational purposes only.
- Blog content represents the views and experiences of our engineering team at the time of writing. Technology evolves rapidly — verify any technical information before applying it in production.
- Nothing published in our blog constitutes professional advice, a warranty of any outcome, or a representation that any technique or approach will work in your specific context.
- You may share links to our blog posts. You may not reproduce the full text of an article elsewhere without written permission.
7. Case Studies & Portfolio Content
Case studies published on this website are used with client consent or describe publicly available products. They are intended to illustrate Innovaxel's capabilities and past delivery — not as guarantees of equivalent outcomes for future engagements.
- Outcome metrics referenced in case studies reflect specific project contexts and cannot be guaranteed for other engagements.
- Client names, logos, and project details are used in accordance with applicable confidentiality agreements and client consent.
- If you believe any case study content is incorrect or misrepresents a project, please contact us and we will review it promptly.
8. Career Listings & Applications
Career listings on this website are published in good faith and reflect active hiring intent at the time of publication. Innovaxel reserves the right to close or modify any listing at any time without notice.
- Submitting a job application does not guarantee an interview or employment offer.
- Application data is handled in accordance with our Privacy Policy and retained for up to 12 months following a hiring decision.
- We do not charge candidates any fees at any stage of our hiring process. If you are asked to pay a fee in connection with an Innovaxel role, it is fraudulent — please report it to us.
9. Third-Party Links & Services
This website may contain links to third-party websites, tools, or services — including our technology partners, open-source projects, and referenced resources. These links are provided for convenience only.
- Innovaxel does not control the content of third-party websites and is not responsible for their accuracy, legality, or privacy practices.
- Inclusion of a link does not constitute endorsement of the linked website or its operators.
- You access third-party websites at your own risk and subject to their respective terms and privacy policies.
10. Disclaimers & Warranties
To the maximum extent permitted by applicable law:
This website and its content are provided “as is” and “as available” without any warranty of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
- We do not warrant that this website will be continuously available, error-free, or free from viruses or other harmful components.
- We do not warrant the accuracy, completeness, or currentness of any information on this website.
- Website downtime, maintenance windows, or technical interruptions do not constitute a breach of these Terms.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Innovaxel and its directors, employees, and contractors shall not be liable for any:
Direct Damages
Loss arising directly from your use of, or inability to use, this website or information obtained from it.
Indirect Damages
Loss of profits, revenue, data, goodwill, or any other indirect or consequential loss, even if we have been advised of the possibility.
Third-Party Actions
Damages arising from your use of or reliance on any third-party website, service, or content linked from this website.
Data Loss
Loss or corruption of data arising from your use of this website, beyond what cannot be excluded under applicable law.
Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless Innovaxel and its directors, employees, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of this website in violation of these Terms; (b) your violation of any applicable law or regulation; (c) your infringement of any third-party right, including intellectual property or privacy rights; or (d) any content you submit or transmit through this website.
13. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE, except where mandatory local law requires otherwise. If you are accessing this website from Pakistan, the laws of Pakistan may also apply to the extent mandated by applicable law.
14. Dispute Resolution
Before initiating any formal legal proceedings, we encourage you to contact us directly to resolve any dispute informally. Most concerns can be resolved quickly through direct communication.
- Contact us at contact@innovaxel.com describing the nature of your dispute.
- We will acknowledge your contact within 3 business days and work in good faith toward a resolution.
- If a dispute cannot be resolved informally within 30 days, either party may pursue remedies available under applicable law.
- Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction where urgently required.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the “Last updated” date at the top of this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically. If you do not agree to the revised Terms, you should stop using the website.
16. General Provisions
Entire agreement
These Terms, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and Innovaxel regarding use of this website. They supersede all prior agreements, representations, and understandings.
Severability
If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
Waiver
Failure by Innovaxel to enforce any right or provision of these Terms does not constitute a waiver of that right or provision in the future.
Assignment
You may not assign or transfer any rights or obligations under these Terms without our prior written consent. Innovaxel may assign these Terms in connection with a merger, acquisition, or sale of assets.
17. Contact Us
If you have questions about these Terms or wish to request written permission for any use of our content, please contact us:
Innovaxel
Phone+1(415)800-357-6
PakistanLahore, Pakistan
UAEDAMAC Executive Heights, 1904, Barsha, Dubai